Privacy policy

Last updated: July 5, 2026

Royal Box Shop operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. Royal Box Shop is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you.

We may collect the following:

* Contact details (name, billing/shipping address, phone number, email)
* Payment and transaction details (processed securely via third-party providers)
* Account information (username, password, preferences)
* Purchase and browsing activity
* Customer support communications
* Device and technical data (IP address, browser, device type)
* Usage data (how you interact with our website)

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How We Collect Information

We collect personal information:

* Directly from you (when you place orders, contact us, or create an account)
* Automatically (via cookies and tracking technologies)
* From service providers and partners (e.g., Shopify, payment processors)

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How We Use Your Information

We use your information to:

* Process and fulfill orders
* Provide customer support
* Improve our website and services
* Send updates, offers, and marketing communications (you can opt out anytime)
* Prevent fraud and enhance security
* Comply with legal obligations

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Cookies & Tracking Technologies

We use cookies and similar technologies to:

* Improve website functionality
* Remember your preferences
* Analyze website traffic
* Provide relevant advertising

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

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Sharing Your Information

We may share your information with:

* Shopify and service providers (payments, shipping, analytics)
* Marketing and advertising partners
* Legal authorities if required
* Business partners in case of a sale, merger, or restructuring

These parties are required to protect your information.

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Shopify

Our store is hosted by Shopify. Your information may be processed by Shopify and transferred outside your country.

Learn more:
https://privacy.shopify.com/en
https://privacy.shopify.com/en/data-subject-rights

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Your Rights (Canada & Other Regions)

Depending on your location, you may have the right to:

* Access your personal information
* Request correction or deletion
* Withdraw consent at any time
* Request data portability

To exercise your rights, contact us using the details below.

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Data Retention & Security

We retain your information only as long as necessary for business or legal purposes.

While we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure.

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Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from minors.

If you believe a child has provided us with information, please contact us to have it removed.

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International Transfers

Your data may be stored or processed outside Canada, including in the United States. By using our Services, you consent to such transfers.

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Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

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If you have any questions or wish to exercise your rights, contact us:

Royal Box Shop
Email: info@royalboxshop.ca
Phone: 403-425-2025